
Services
Quality and excellence
We invest in innovation, training and technology as to our dedicated professional team can assume a compromise of quality services in order to meet customers’ satisfaction and loyalty. This is our daily goal.
PORTFOLIO
We seek to satisfy our customers’ needs and ensure excellence in provided services. We invest mainly in human resources, technology and innovation, but it is thru our dedicated and specialized professionals that we ensure satisfaction and loyalty of our customers.
Certifications
Associations
Network Worldwide
Quality Policy
- Comply with legal requirements of freight forwarding activity and other regulatory requirements subscribed by the company;
- Ensure access to up-to-date information and develop new operational solutions;
- Support the customer in their decisions and operations through a collaborative relationship;
- Adapt work tools to new technologies;
- Provide employee skills development;
- Ensure information security and professional secrecy;
- Promote communication and implementation of actions aimed at the continuous improvement of the Organization and the service provided.
WELCOME TO JTM PORTAL
JTM has designed a tool that integrates and aggregates the entire business information flow resulting from business processes, thus enabling a 360-degree business view for its international customers and the entire value chain. It is an active and “smart” system that triggers alerts and activity indicators (KPI) as processes unfold, consolidating a very competitive advantage in the market. The purpose of this portal is to ensure a tool that allows interaction at the business level that allows to verify, in real time, data from all processes, phases and states.
- Definition of information in the form of alerts to the sales team, to ensure greater control of the information generated;
- Access to all information: Nr. Load volumes, type, size (ULD and Containers), as well as the information of the entire operational plan of cargo movement;
- Access to real-time information, which ensures that regardless of the time zone, the customer holds information regarding the status of their cargo and delivery forecasts.
The Corporate Portal will allow online access to information for all available modules:
- Information architecture
- User Experience
- Single sign-on
- Multilingual
- Portability
- Escalation
Portugal
Porto
Head Quarters
Edifício Hermes
4455-586 Perafita
Phone No.: +351 229 999 800
(Call to national fixed line)
Fax: +351 229 999 809
Emergency:
+351 912 382 595
(Call to national mobile line)
Email: opo@jtmsa.com
Lisbon
Branch Office
2615-043 Alverca do Ribatejo
Phone No.: +351 219 588 700
(Call to national fixed line)
Emergency:
+351 912 382 595
(Call to national mobile line)
Email: lis@jtmsa.com
Spain
Madrid
Head Office
Edificio WFS3
Parcela 1.5 A
28042 Madrid
Tel: +34 910 991 330
Emergency:
+34 619 874 080
Email: mad@jtmsa.com
Zaragoza
Branch Office
Carretera Garrapinillos s/n
Zona de Carga Aérea
50190 Zaragoza
Phone No.: +34 876 244 382
Email: zaz@jtmsa.com
USA
Miami
Head Office | Warehouse
Jacksonville
Branch Office
Jacksonville, FL-32258
Phone No.: +1 (786) 636 8265
Email: jax@jtmsa.us
New York
Branch Office