Quality Policy

• Comply with legal requirements of freight forwarding activity and other regulatory requirements subscribed by the company;
• Ensure access to up-to-date information and develop new operational solutions;
• Support the customer in their decisions and operations through a collaborative relationship;
• Adapt work tools to new technologies;
• Provide employee skills development;
• Ensure information security and professional secrecy;
• Promote communication and implementation of actions aimed at the continuous improvement of the Organization and the service provided.

WELCOME TO JTM PORTAL

JTM has designed a tool that integrates and aggregates the entire business information flow resulting from business processes, thus enabling a 360-degree business view for its international customers and the entire value chain. It is an active and “smart” system that triggers alerts and activity indicators (KPI) as processes unfold, consolidating a very competitive advantage in the market. The purpose of this portal is to ensure a tool that allows interaction at the business level that allows to verify, in real time, data from all processes, phases and states.

• Definition of information in the form of alerts to the sales team, to ensure greater control of the information generated;
• Access to all information: Nr. Load volumes, type, size (ULD and Containers), as well as the information of the entire operational plan of cargo movement;
• Access to real-time information, which ensures that regardless of the time zone, the customer holds information regarding the status of their cargo and delivery forecasts.

The Corporate Portal will allow online access to information for all available modules:

• Information architecture
• User Experience
• Single sign-on
• Multilingual
• Portability
• Escalation